Terms of Service

Last updated: 22 July 2026

1. Who we are and what these Terms cover

1.1. SlowMind ("SlowMind", "we", "us", "our") is operated by Slow Mind, MB, a small partnership (mažoji bendrija) incorporated under the laws of the Republic of Lithuania, registered address Burbiškių g. 6-59, LT-03164 Vilnius, Lithuania, company code 307673657.

1.2. These Terms of Service ("Terms") govern your use of the SlowMind mobile application for iOS and Android (the "App"), the web application at app.slowmind.app, and the website slowmind.app (together, the "Service"). They form a legally binding agreement between you ("you", "the User") and us.

1.3. By creating an account, making a purchase, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

2. What SlowMind is — and what it is not

2.1. The Service offers self-discovery tests grounded in personality psychology (such as tests inspired by the five-factor model, emotional intelligence, Enneagram, attachment styles, and personal values), personalised written readings and insights generated for you, and audio courses with written session texts.

2.2. SlowMind is a tool for reflection and personal growth, provided for educational and informational purposes only. It is not, and must never be treated as:

• medical care, mental-health care, psychotherapy, or counselling;
• a diagnostic instrument for any illness, condition, or disability;
• professional psychological, medical, legal, or financial advice.

2.3. Test results, readings, and insights are reflective aids. Different tests, or the same test taken at different times, can produce different results. Before taking any significant action based on your results, consult an appropriate qualified professional. If you are experiencing a mental-health crisis, contact local emergency services or a crisis line immediately — the Service is not designed for crisis situations.

2.4. Parts of the written content in the Service are generated with the assistance of artificial-intelligence systems and are reviewed at the level of system design rather than individually. Such content can be imperfect, incomplete, or not applicable to you. Reliance on any content in the Service is solely at your own risk.

3. Eligibility and your account

3.1. You must be at least 16 years old to use the Service. To make purchases you must be at least 18 years old or the age of majority in your jurisdiction, or have the consent of a parent or guardian who accepts these Terms.

3.2. When you create an account (by email, or via Google or Apple sign-in) you agree to provide accurate information and to keep your credentials confidential. You are responsible for activity that happens under your account.

3.3. You may delete your account, and the personal content in it, at any time from within the App. Deleting your account does not cancel an active subscription — subscriptions are managed by Apple or Google and must be cancelled in your App Store or Google Play account settings (see Section 5).

3.4. We may suspend or terminate accounts that violate these Terms, abuse the Service, or are used unlawfully.

4. Free and paid content

4.1. Some content is available free of charge — including one test selected for you when you first join. Other tests, readings, and audio courses require a paid subscription or purchase ("Premium").

4.2. We may change what is included in the free and Premium tiers over time. Material changes that reduce what an active, paid subscription includes will be communicated in advance where required by law.

5. Subscriptions, billing, and refunds (App Store & Google Play)

5.1. All purchases in the Service are made through Apple's App Store or Google Play. This means:

• Billing and renewal. Your subscription is billed by Apple or Google to the payment method on your store account. Unless cancelled at least 24 hours before the end of the current period, subscriptions renew automatically for successive periods of the same length at the then-current price shown in the store.
• Price changes. If the price of your subscription changes, Apple or Google will notify you in accordance with their policies before the new price applies, and where required will ask for your consent.
• Cancellation. Cancel any time in your App Store subscription settings (iOS) or Google Play subscription settings (Android). After cancellation you keep access until the end of the period already paid for; no further charges are made.
• Refunds. Refunds for store purchases are handled by, and at the discretion of, Apple or Google under their refund policies. We cannot issue, modify, or guarantee refunds for purchases made through the stores. Request refunds at reportaproblem.apple.com (Apple) or through Google Play's order history (Google).
• Free trials and introductory offers (if offered) convert automatically into a paid subscription at the end of the trial unless cancelled before the trial ends.

5.2. Digital content is deemed delivered when it is made available in your account. Where you are an EU/EEA consumer, you acknowledge that by starting to use digital content immediately, you request immediate performance and — to the extent permitted by Directive 2011/83/EU as implemented locally — may lose the 14-day right of withdrawal for that content once delivery has begun; statutory rights that cannot be waived remain unaffected.

5.3. Prices shown in the stores include applicable VAT or sales tax where the stores are required to collect it. Tax rates depend on your country of residence.

6. Acceptable use

6.1. You agree to use the Service only for personal, non-commercial purposes, and not to:

• copy, resell, rent, lease, distribute, or make the Service or its content available to third parties;
• reverse-engineer, decompile, scrape, crawl, or extract data from the Service, or circumvent technical or purchase restrictions;
• upload or transmit malicious code, interfere with or overload the Service, or probe its security;
• use the Service to violate any law, or impersonate another person;
• use automated means to create accounts or to access the Service.

6.2. We may investigate violations and take proportionate action, including suspending access and notifying authorities where required.

7. Your content and licence to us

7.1. Your test answers, results, and saved content remain yours. You grant us the limited licence necessary to store and process them in order to operate the Service for you — including generating your readings and insights — as described in our Privacy Policy.

7.2. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation; we will never be obliged to implement them.

8. Intellectual property

8.1. The Service and everything in it — including the tests, question sets, readings, insight formats, audio recordings, session texts, software, design, graphics, logos, and the SlowMind name and waterline mark — are owned by us or our licensors and are protected by copyright, trademark, and other laws.

8.2. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, and to access the Service, for your personal use in accordance with these Terms. All rights not expressly granted are reserved.

8.3. You may not reproduce, modify, create derivative works from, publicly perform, publish, or redistribute any part of the Service without our prior written consent. Downloaded audio and texts are for offline personal use within the App only.

9. Availability, changes, and third-party services

9.1. We work to keep the Service available and improving, but we do not promise that it will be uninterrupted, error-free, or compatible with every device or operating system. Maintenance, updates, and factors outside our control can cause interruptions. App updates may be required for continued use.

9.2. We may add, change, or retire features. If we discontinue the Service entirely, we will give reasonable notice where required by law.

9.3. The Service relies on third-party services (for example app stores, cloud hosting, and AI providers). We are not responsible for third-party services, their availability, or their content. Links to external sites are provided for convenience; you use them at your own risk.

10. Disclaimers

10.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10.2. WE DO NOT WARRANT THAT TEST RESULTS, READINGS, INSIGHTS, OR ANY OTHER CONTENT ARE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR ANY PARTICULAR PURPOSE. THEY ARE REFLECTIVE, EDUCATIONAL CONTENT ONLY, AND ANY RELIANCE ON THEM IS AT YOUR OWN RISK.

11. Limitation of liability

11.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE.

11.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR €50 IF YOU HAVE PAID NOTHING).

11.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law — including liability for intentional misconduct or gross negligence, or the statutory rights of consumers. In jurisdictions that do not allow certain exclusions, those exclusions apply only to the extent permitted.

12. Indemnity

To the extent permitted by applicable law, you agree to indemnify us against claims, damages, and reasonable costs (including legal fees) arising from your breach of these Terms or your unlawful use of the Service. This does not apply to consumers where such indemnities are not enforceable under local consumer law.

13. Governing law and disputes

13.1. These Terms are governed by the laws of the Republic of Lithuania, without prejudice to mandatory consumer-protection rules of the country where you habitually reside.

13.2. If you have a complaint, please contact us first at info@slowmind.app — we genuinely try to resolve things quickly and fairly.

13.3. If we cannot resolve a dispute amicably, you may bring it before the competent courts of your place of residence or of our registered seat. If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr, or contact your local consumer-protection authority.

14. Changes to these Terms

We may update these Terms from time to time. The current version is always available at slowmind.app/terms.html with its "Last updated" date. For material changes we will give notice in the App or by email a reasonable time before they take effect. Continued use of the Service after a change takes effect constitutes acceptance; if you do not agree, stop using the Service and cancel any subscription in your store settings.

15. Miscellaneous

15.1. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.

15.2. You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, with notice to you.

15.3. Our failure to enforce any provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service.

16. Contact

Company: Slow Mind, MB
Address: Burbiškių g. 6-59, LT-03164 Vilnius, Lithuania
Company code: 307673657
Email: info@slowmind.app

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Privacy Policy · slowmind.app